Nawata, K.(縄田 健悟), Yamaguchi, H.(山口 裕幸), & Aoshima, M. (2020).
Team Implicit Coordination Based on Transactive Memory Systems
対人交流記憶システムに基づくチームの暗黙の協調
Team Performance Management
DOI: 10.1108/TPM-03-2020-0024

Purpose
This study aims to examine how daily communication and transactive memory systems (TMSs) promote implicit team coordination, meaning when team members cooperate smoothly without engaging in explicit communication, in organizations. In TMSs, members share knowledge of who-knows-what with one another.

Design/methodology/approach
A survey was conducted with 216 teams consisting of 1,545 people in three organizations. The relationships among daily communication, TMSs and implicit coordination in the survey data and in team performance were analyzed using multi-level structural equation modeling.

Findings
Results confirmed a significant influence process model in which “daily communication → TMS → implicit coordination → team performance” at the team level. Therefore, as hypothesized, implicit coordination is positively related to team performance and daily communication has a positive relationship with implicit coordination through mediation by TMSs.

Originality/value
This study demonstrated the evidence of the relation between implicit coordination, TMS, team performance in organizational settings by using multi-level structural equation modeling.

第一著者による解説記事:https://nawatakengo.hatenablog.com/entry/TPM2020